A Word From Our Customers...
R. Brooke of New York,
New York writes:
"Thanks again
for your call. I applaud you on your customer service!"
T. Telander of Louisville, Colorado writes:
"Wow! You
work for an amazing company. I didn't think anybody operated that
way any more. Thank you!"
N. Hamilton of North Ireland writes:
"Feedback!!
If you were on ebay I would say “Great service, very efficient
and friendly to deal with.” Would certainly use you again so
will save your address in Favourites."
K. Stiles of Mountain
View, California writes:
"You are
so on top of things! Thanks for your efforts! You've shown great kindness.
And A+++ in customer service. Cheers!"
J. Sinclair of Watertown, Massachusetts writes:
"I just
wanted to write a quick note to say thank you to Christina. You went
out of your way to ensure that the Fireman Rain Coat I bought for
my three year old was the right size - and you're right! The arms are
a bit long, but look very cute rolled up - and he'll be a Fireman for
a couple of years now! Thanks again!"
M. Hagood of Charleston,
South Caroline writes:
"Thanks for your
input and assistance. I just placed the order for the size 11 boot.
I am glad that I found your website. I plan to use you all
again. Your customer service response over email is most impressive.
Keep up the good work!"
L. Cofer of Springfield, Virginia
of writes:
"I am very
impressed with your professional and friendly service. I can not wait
to get my goodies and I will be back for more.!"
C. Hernandez of Albany, Oregon writes:
"I just
wanted to say thank you for the items purchased that I purchased,
they were well packaged and fast shipping, it is a asset to be able
to
purchase from good people. I will keep tabs on your website. Thanks."
S. Balog, Boulder, Colorado writes:
"Just a note to let you know the suit I purchased arrived in good order.
Thank you for supplying such a wonderful product. Knowing that the
majority of solar damage happens before the age of age 10, I'm glad to
have a suit that protects my daughter (and looks so darn cute!) I'm
just surprised more parents don't insist that their kids wear them too!"
L. Gilding, Burnaby, British Columbia writes:
"Thank
you so much! The suits are great, the boys love them and I won't have
to spend my entire vacation slathering on sunscreen! I really
appreciate the great service and will definitely shop your site again!"
V. McFarren, Boulder, Colorado writes:
"Always
a pleasure to do business with you folks! Your company delivers good
products, at really fair prices and the customer service - well, it's
exemplary!!!!"
C. Dillon, Rockway, New Jersey writes:
"Thank
you so much for your outstanding customer service throughout our whole
transaction. I may just get another suit for my son next year if his
doesn't fit anymore. I will definitely not hesitate to use your
services again. Thanks again!"
K. Watts, Charlottesville, Virginia writes:
"Thanks
so much for your reply. I received the coats. They are adorable. I will
definitely order from your store again even though it's in another
country. I was a little nervous about that but I think it went well and
came quicker than I expected. Take care up there in Canada."
T. Kleban, Denver, Colorado writes:
"It's been a pleasure doing
business with you and your company. I wish all companies had this level of
customer service."
L. Hartley, Kanata, Ontario writes:
"You
guys go above and beyond, and I just want you to know that I will
continue to shop with you, and that I have forwarded your site to many
friends."
Elinor C., Baie d'Urfe, Quebec writes:
"I
am happy to report that our SurfDuk order arrived this morning!! The
kids are thrilled and so am I! We all love the suits, t-shirts, shorts
and hats. All items are even nicer than what we expected. The colours
are GREAT and the material is terrific. My children were so excited to
wear their new suits to the pool. Thank you very much for a great
product."
T. Hanson, Powell River, BC writes:
"Thanks
so much for getting the kids sun suits to me so quickly! They fit just
perfect, with a bit of room to grow. Both my children just loved them
and played outside on the front lawn in them before bedtime! A big
hit... My daughter and I loved the dresses as well, very nice work! I
look forward to checking out your products again in the future."
M. Brown, Menifee, California writes:
"Hi!
We ordered several sunsuits and hats last year and were very satisfied
customers. We ordered 3 suits again and cannot believe how fabulous
your service is. We got them in 4 days. They are such a great color
(lilac). We'll order again next year! God bless."
P. Forsythe-Smith, Dallas, Texas writes:
"Thank you for the email and phone call and great customer service!"
L. Hartley, Kanata, Ontario writes:
"I
am just dropping a note to let you know that I enjoy all of the
products that we have purchased from your company. My daughter loves
her raincoat. I also appreciate the personalized message that I
received on my last invoice. This will surely help with the success of
your company. I look forward to shopping with you again, and can't wait
to see my girls in the dresses."
A. Andreyev writes:
"Thank
you very much for your help and care! It is really rare these days when
you find a vendor over the Web and still get this personal friendly
touch. Thank you very much once again!"
T. Long, Brightwood, Oregon writes:
"I
just wanted to let you know that I got my Duck raincoat in the mail
that I had picked out for winning your contest. What an adorable prize
I won. I was amazed by the quality of this coat. The inner layer is
wonderful. I expected a thin raincoat, but I got a fabulous thick
well-insulated coat. Thank you again."
M.Walmsley, Lino Lakes, Minnesota writes:
"I
have bought this kind of suit for my kids every year... These surfsuit
style suits make so much sense and I always have people ask me where I
buy them. They are great sun protection, they keep the kids warmer, and
they make it much easier to keep track of my kids at the beach. It is a
mystery why there are not a hundred sources and why they aren't
available in every store. Thanks!"
K. Jorgensen, Vermilion, Alberta writes:
"I
heard about your website from my Alberta.com home page. The products
you have on
your website look great and it is so nice to find products such as
these from a Canadian company. Usually, it's a US company and the extra
costs outweigh the great products. Thanks again for a great company
that I will recommend to my friends as I know they too would like to
order from a Canadian company."
